PRODUCT RETURN/REFUND POLICY:
If your product is defective or doesn’t work properly, let us know and we’ll send you a replacement one. If the product is a digital subscription or entertainment item then there is nothing to return, but we will happily replace your digital subscription or entertainment item.
If you’re unhappy with your purchase, send us the product back and we’ll refund your money immediately. For a digital item, you give us proper evidence we will replace the product.
TRAVEL PRODUCTS REFUND, CHANGE, OR CANCELLATION POLICY:
Refund, Change, and cancellation policy depends on airline individual policy which is a part of our services. Your ticket from the website, the relevant conditions will be printed on your ticket, otherwise, you need to get detail information/conditions from your ticket issuing office at the time of ticket purchased / issuance. The conditions are subject to change at any time without prior notice. The above policy is subject to change at any time without any prior notice.
You can contact us if you have concerns other than placing an order and/or payment. Please be reminded that all information about us, products, and pricing are already on our website. We always improve and make our website more accessible and user-friendly please try to read them so we can save you effort, time & money in calling us for information that is already provided. Feel free to contact us if you need to since it’s always our aim to provide excellent customer service.