Turkish Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service.
“Turkish Airlines achieves good ratings for onboard catering quality, and many of the cabin product areas are meeting 4-Star. The new Business class seat on A350 and Boeing 787’s is meeting 5-Star levels but the 2x3x2 configuration on Boeing 777 aircraft has a negative impact on the final rating. Cabin staff service is meeting a good overall standard in both business and economy class, but the airport staff service at Istanbul Airport remains an area where further improvement can be made.”
Turkish Airlines Rating Analysis
Airport Services – Istanbul | 4-Star Airline
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.