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Air Europa Rating Analysis | 3-Star Airline

Air Europa Rating Analysis

Air Europa is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

Air Europa Rating Analysis

Airport Services – Madrid Barajas | 3-Star Airline

Premium check-in facilities
Check-in staff service
Delay information / guidance
Priority boarding service
Staff assistance on arrival
Transfer service assistance
Priority baggage service

Business Class Lounge – Cibeles (AENA) | 3-Star Airline

Ambience and exclusivity
Seat availability and comfort
Standard of washrooms
Standard of shower facilities
Cleanliness of lounge areas
A la carte dining option
Choice of hot and cold food
Quality of food served
Choice of wines and beverages
WiFi service
Access to power / charging points
Friendliness of staff service
Staff service efficiency
Staff Language skills
Total staff service hospitality

Onboard Product – Long haul | 3-Star Airline

Seat comfort and personal space
Cabin safety information / video
Comfort items : duvet, pillows, turndown
Cabin and seat cleanliness
Cabin temperatures
Washroom cleanliness
Amenity kit and washroom amenities
Inflight entertainment
WiFi service
Quality of meals served
Flexibility of meal service
Quality of wines & beverages
Magazines and newspapers

Onboard Product – Short haul | 3-Star Airline

Seat comfort
Cabin safety information / video
Comfort items : pillow, blanket
Cabin and seat cleanliness
Washroom cleanliness
Quality of meals served
Selection of wines & beverages
Magazines and newspapers


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Airways Office cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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